Shipping policy

Welcome to Blush Aster.

Thank you for choosing Blush Aster. We’re committed to making your shopping experience smooth, reliable, and enjoyable from the moment you place your order until it arrives at your doorstep. Please review our Shipping Policy below.

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Order Processing

Once your order has been successfully placed and payment has been confirmed, our fulfillment team will begin preparing your items for shipment.

Processing Time

1–3 Business Days

Orders are processed Monday through Friday, excluding weekends and public holidays.

Orders placed outside business hours will be processed on the next available business day.

During holidays, promotional events, or peak shopping periods, processing times may be slightly extended.

Every order is carefully checked before dispatch to help ensure product quality and order accuracy.

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Shipping Methods & Rates

We currently offer domestic shipping within the United States.

Shipping fees and available options are automatically calculated and displayed during checkout.

Please note that estimated delivery times begin after the order has been processed and shipped.

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Order Tracking

Once your package has been shipped, you will receive a shipping confirmation email containing your tracking information.

Tracking updates generally become available within 24–48 hours after the carrier scans your package.

If your tracking information has not updated for an extended period, please contact our Customer Support Team for assistance.

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Shipping Information

To help ensure a successful delivery, please keep the following in mind:

• Please carefully verify your shipping address before completing your order.
• Shipping addresses cannot be changed once an order has entered processing.
• Orders containing multiple items may be shipped separately depending on inventory availability.
• Shipping carriers are selected based on the destination and available logistics services.
• We currently do not deliver to APO, FPO, or DPO military addresses.

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Shipping Delays

We always do our best to process and ship orders promptly. However, unexpected delays may occasionally occur due to circumstances beyond our control, including:

• Severe weather conditions
• Transportation disruptions
• Public holidays
• High shipping volumes
• Customs inspections
• Incorrect or incomplete shipping information
• Unexpected carrier delays

We sincerely appreciate your patience and understanding if your delivery takes longer than expected.

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Lost or Damaged Packages

If your package is significantly delayed, appears to be lost, or arrives damaged, please contact us as soon as possible.

To help us investigate the issue, please provide:

• Order Number
• Photos of the shipping package
• Photos of the shipping label
• Photos of the damaged item, if applicable

Our Customer Support Team will review the information and, when necessary, work with the shipping carrier to help resolve the issue.

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Customs & Import Charges

International shipping may not be available for all destinations. Where international shipping is offered, orders may be subject to customs duties, VAT, taxes, or other import charges imposed by the destination country.

These charges are determined by local customs authorities and are the responsibility of the customer.

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Business Address

The address below is provided for business correspondence purposes only and is not our return warehouse or return address.

Please contact our Customer Support Team before returning any merchandise to receive the correct return instructions and return address.

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Contact Us

Blush Aster

📧 shop@blushaster.com

Business Address

503 Main St
Ackley, IA 50601
United States

Business Correspondence Only – Not a Return Address

If you have any questions regarding shipping, delivery, or your order, please contact shop@blushaster.com.

Our Customer Support Team typically responds within 24–48 business hours and will be happy to assist you.